FREQUENTLY ASKED QUESTIONS (FAQ)

MATERIAL

 

To insure quality products, we use the highest grade of raw materials to make our products. We use Gr9 and Gr5 Titanium for our products.



RETURNS

 

All products are eligible for return for up to 10 business days as long as the product has not be used from date of delivery. All returns must first be authorized with an RMA. Failure to return without an RMA may result in no refund of purchase. Any damage to product will automatically negate our return policy. All approved returns have a 10% restocking fee.

SHIPPING AND DELIVERY

 

All products that are in stock will be shipped within two business days. If the product is not in stock, please check the item listing in store to find availability of next stock or projected ship date.





ORDER TRACKING

 

Please email sales@shldmfg.com and we will assist at tracking your package at our earliest convenience.

SHLD MFG © 2021, Seattle, WA, USA

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